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Julian Berger

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Activity overview

Latest activity by Julian Berger
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    Julian Berger created an article,

    The link is not working. What's the problem?

    If a link to sign documents is not working, here are some steps you might take: 1. Are you using a VPN, remote desktop tool or anything similar?If you are, you will need to quit those in order to s...

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    Julian Berger created an article,

    What browsers are supported?

    Verified officially supports the following browsers:   Desktop: Chrome Firefox IE Edge Safari Opera v58+ v53+ v11+ v40+ v10+  v43+   Mobile: Chrome Safari   v...

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    Julian Berger created an article,

    How many recipients can I add to an envelope?

    There is no limit to how many recipients you can add to an envelope.

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    Julian Berger created an article,

    What can I do if a recipient is taking too long to sign?

    If a recipient is taking too long to sign a document, you can send a reminder. Just open the document on your dashboard and press the bell icon. Alter your reminder message if you want, and click s...

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    Julian Berger created an article,

    How many attachments can I add to a document?

    There is no limit to how many files you add to a document as attachments. 

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    Julian Berger created an article,

    How many documents can I add to an envelope?

     You can add a maximum of 10 documents into an envelope.    Bare in mind you can also add attachments to documents, so if you want to include some PDFs (such as annexes) that recipients need to see...

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    Julian Berger created an article,

    How can I see who has opened or signed a document?

    1. As a verified user In the Verified App go to the Dashboard or Archive, find the envelope you want and click to expand it. There you can see the statuses for all the signatories, including who op...

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    Julian Berger created an article,

    Creating and signing an envelope (overview)

    Here is a simplified overview for the process of creating and signing an envelope. Let's say that Alex wants to send Beatrice and Claus an envelope for signing. Here is how the process would unfold...

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    Julian Berger created an article,

    What happens if someone rejects a document?

    If a recipient rejects a document from an envelope, he is asked for a reason for his rejection. All the recipients of that envelope will then get an email being informed of this.   If that envelope...

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    Julian Berger created an article,

    What is the signing order of an envelope?

    Recipients can be requested to sign in two ways: Sequential: recipients will sign in order.The first recipient will get an envelope with document(s). The documents he/she signs will then be sent ...