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Mircea

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Latest activity by Mircea
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    Mircea created an article,

    Is there a size limit to the PDFs I can upload?

    We really recommend to avoid using PDFs larger than 10MB, Not only does BankID have a size limit of 10 MB but using such large PDFs can be taxing (in terms of performance or data usage) on the reci...

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    Mircea created an article,

    How to solve problems with receiving an SMS?

    In the case of signing or authenticating with SMS, the recipient will receive an SMS. If the SMS is not received, these are the steps needed to remediate the situation:   1. Make sure the phone num...

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    Mircea created an article,

    Why can't I view my PDF?

    Sometimes when opening a PDF in the browser, you might not be able to see the PDF's contents and instead get something like this This usually happens if the PDF contains forms or other more advanc...

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    Mircea created an article,

    How to report problems regarding envelopes

    The most common type of problems that users come across revolve around envelopes. After it has been published, each envelope will have an unique ID. In order for you to be able to report issues in ...

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    Mircea created an article,

    What does it mean that an envelope has expired?

    When a sender creates an envelope,  they have the options to set an expiration date. If that expiration date passes, the envelope can no longer be signed. 

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    Mircea created an article,

    What does it mean that an envelope was rejected?

    When all the the documents in an envelope have been rejected, the envelope is automatically considered rejected and the envelope will not be possible to sign.

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    Mircea created an article,

    How can I switch companies?

    If you have a Verified account in more than one company (or organization) you can switch between them easily: On login, you will be required to choose the company After you've selected a company, ...

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    Mircea created an article,

    How can I use the same email address for multiple recipients?

    If you want to add multiple recipients with the same email address, you can use a simple trick that works with quite a few mail servers (including the ones from Gmail or Outlook.com): use "+somethi...

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    Mircea created an article,

    We will phase out private mode starting Aug. 01

    We will phase out Private mode starting Aug. 01 in favor of using Company accounts. All the envelopes associated with private accounts will be deleted and users will no longer be able to create new...

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    Mircea created an article,

    Dispute

    Disputes relating to the Agreement that cannot be settled by negotiations shall be settled by the ordinary courts of law. The parties agree to the venue at Verified's business address as the exclus...