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Mircea

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  • Is there a size limit to the PDFs I can upload?

    We really recommend to avoid using PDFs larger than 10MB, Not only does BankID have a size limit of 10 MB but using such large PDFs can be taxing (in terms of performance or data usage) on the reci...

  • How to solve problems with receiving an SMS?

    In the case of signing or authenticating with SMS, the recipient will receive an SMS. If the SMS is not received, these are the steps needed to remediate the situation:   1. Make sure the phone num...

  • Why can't I view my PDF?

    Sometimes when opening a PDF in the browser, you might not be able to see the PDF's contents and instead get something like this This usually happens if the PDF contains forms or other more advanc...

  • What does it mean that an envelope was rejected?

    When all the the documents in an envelope have been rejected, the envelope is automatically considered rejected and the envelope will not be possible to sign.

  • How to report problems regarding envelopes

    The most common type of problems that users come across revolve around envelopes. After it has been published, each envelope will have an unique ID. In order for you to be able to report issues in ...

  • Introduction

    Effective May, 2018 Verified AS («Verified») offers services to customers in the EU. Verified values our customers and your trust to us. Protection and the respect of your privacy is important to ...

  • Generelle vilkår og betingelser for bruk av Verified

    Generelle vilkår og betingelser for bruk av Verified   1. Definisjoner   («Avtalen»):      Disse generelle vilkår, samt øvrige avtalevilkår mellom partene.   («Kunden»):      Den juridiske enheten...

  • Our subcontractors

    BankID SE Description: electronic user identificationTransfer: within EUInformation about the processing: https://www.bankid.com/en/licensavtal/privacy-statement NemID Description: electronic user ...

  • What does it mean that an envelope has expired?

    When a sender creates an envelope,  they have the options to set an expiration date. If that expiration date passes, the envelope can no longer be signed. 

  • How can I switch companies?

    If you have a Verified account in more than one company (or organization) you can switch between them easily: On login, you will be required to choose the company After you've selected a company, ...